Under immediate direction, maintains sound customer relationships by handling questions and concerns with speed, accuracy and professionalism. Provides timely response of customer inquiries up to and including pick ups, billing, payments, product orders, etc., and all other aspects of a customer's needs. In addition to regular CSR duties, this person will also process cre

Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years . Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. E xcellent Oppo

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

McKesson is an impact driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well being of you and those we serve we care. What you do at McKesson matters. We foster a culture where you can

Contact Center Trainer Requisition ID 2024 25237 Job Locations US Position Type Regular Full Time Category Claims Business Unit BUS_TPA US Excellence In Everything We Touch Position Summary Researches, plans, develops and conducts training programs to ensure that contact center representatives possess thorough product and process knowledge and provide excellent customer s

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. $500 sign on bonus offered to

NOTE This position is M F 8 4 or 9 5 Pacific Standard Time Job Summary A Tier 1 Customer Support Agent is responsible for providing front line support to customers via email, chat, and phone. Their primary focus is to assist customers during the onboarding process by converting their existing waivers into a reformatted waiver, address common customer issues and provide "h

The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

Receives inbound calls to resolve routine and escalated customer service issues. Provides support and assistance as a resource to new hires and peers. Provides coaching and supports the development and acquisition of job specific skills. Assists with on boarding, training, and quality assurance. Responsibilities 1. Receives inbound customer service calls, assesses root ca

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

Manage a team of Customer Service Specialists in the contact center who are the initial point of customer contact for our Affinity Integramark business. These responsibilities will include Work with the team to ensure client and customer requirements are achieved and delivered per service level agreements. Clearly define and communicate all goals and standards and provide

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non governmental organizations (INGO), at work

Responsible for providing exceptional customer service by forecasting call volumes and staffing requirements to ensure resources are maximized across the organization. Conducts quantitative analysis to provide recommendations for developing workforce plans. Activities include forecasting, capacity planning, scheduling, and change management to ensure that KPIs are met. Se

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling