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Enterprise Digital Specialist - Security
Atlanta, GA
Job Description
OverviewIn SMC and Digital Sales, we have set out with the purpose to empower our customers through the uniquevalue of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business-- this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day. The Enterprise Digital Sales team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team connects with customers to engage digitally to help solve their business problems. We are looking for an Enterprise Digital Specialist - Security, specializing in Security solutions. You will work with enterprise customers to prospect for and initiate the sales engagement of best-in-class cloud services and platforms. Microsoft continues to invest in cybersecurity and research, to provide our customers with solutions that secure devices, identities, apps, clouds-the fundamental fabric of our customers' lives-with the full scale of our comprehensive multi-cloud, multiplatform solutions. This role is flexible in that you can work up to 50% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesCustomer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms. Meet operational standards and maintain reporting accuracy for key metrics - including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers business insights, trends, and analysis. Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights. Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle. Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline and engage with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies, with this role particularly focused on the specific solution area you are driving. Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs. Develop an understanding of your customers, their security challenges, and strategic business objectives to identify their core security needs and connect them with our Security solutions. Engage with Partner(s) - Leverage and scale through aligning early with Global Partner Solutions (GPS) organization's prioritized partners.
ResponsibilitiesCustomer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms. Meet operational standards and maintain reporting accuracy for key metrics - including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers business insights, trends, and analysis. Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights. Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle. Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline and engage with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies, with this role particularly focused on the specific solution area you are driving. Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs. Develop an understanding of your customers, their security challenges, and strategic business objectives to identify their core security needs and connect them with our Security solutions. Engage with Partner(s) - Leverage and scale through aligning early with Global Partner Solutions (GPS) organization's prioritized partners.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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