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Position work hours 10 am EST 7 pm EST Technical Support Specialist I assist end user customers with products and services by providing exceptional customer service, whether domestically or internationally, in an inbound call center environment. Leverage product knowledge to assist customers and troubleshoot product inquiries and potential technical difficulties. Responsi
Posted 11 days ago
- Alpharetta, GA
Proactively monitor data and communications networks to ensure 24x7 operation and that networks are available to all system users. Document and resolve data communication problems. Develop and follow troubleshooting procedures to resolve problems. Contact users to correct and maintain network operations. Escalate problems as needed to engineering staff. Records daily netw
Posted 1 month ago
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