OnSolve Enterprise Sales brings our leading and award winning approach to Critical Event Management to enterprise customers across Energy, Financial Services, Healthcare, Manufacturing, Technology, Transportation, and many other industries. Our team is responsible for winning new customers by building trust and long term relationships. We serve half of the Fortune 100, 40

Position work hours 10 am EST 7 pm EST Technical Support Specialist I assist end user customers with products and services by providing exceptional customer service, whether domestically or internationally, in an inbound call center environment. Leverage product knowledge to assist customers and troubleshoot product inquiries and potential technical difficulties. Responsi

Technical Support Specialist Tier 2 assists end user customers with products and services by providing exceptional customer service and in depth technical support (whether domestically or internationally) in an inbound call center environment. Leverage product knowledge to assist customers and troubleshoot product inquiries and potential technical difficulties. Provide gu

Work hours (8 am 5 pmEST) Build strong client relationships while facilitating the Implementation of OnSolve products. Manage them through the implementation process and rollout of OnSolve's products and features. Responsible for supporting customer's long term satisfaction and retention. Responsibilities Set proper expectations with clients and escalate appropriately wit